Startup
Ideal for small businesses or startups that need customer support.
- Email, chat and social media support
- English language support
- QA, training, SLA monitoring
- Regular reporting
Our pricing is transparent, flexible, and scalable — every business gets exceptional support without hidden costs or complicated contracts. Whether you're a startup or an established company, choose the plan that fits your goals, budget, and growth stage.
All plans include hiring, training, quality control, SLA monitoring, reporting and replacement.
Choose a plan that meets your business needs and stage. No hidden fees, no surprises.
Ideal for small businesses or startups that need customer support.
For growing brands that value performance insights and knowledge-driven service.
Everything in Startup, plus:
Deeper analytics, quality assurance reviews, and proactive service optimization.
Everything in Growth, plus:
A fully customized support solution for medium and large organizations.
Everything in Advanced, plus:
Compare coverage, expertise, and scalability across plans.
| Feature | Startup | Growth | Advanced | Enterprise |
|---|---|---|---|---|
| Number of agents | 1–4 | 5–10 | 11–20 | 20+ |
| Chats & email support | ||||
| Social media support | ||||
| Agent training & onboarding | ||||
| SLA monitoring | ||||
| Regular performance reporting (monthly) | ||||
| Standard business hours coverage | ||||
| English language support | ||||
| Additional languages (Spanish, French, German) | — | |||
| Dedicated team lead | — | |||
| Knowledge base management | — | |||
| 24/7 coverage included | — | |||
| Proactive quality monitoring & feedback loops | — | — | ||
| Quality assurance (QA) program | — | — | ||
| Helpdesk integration support | — | — | ||
| Custom SLA & escalation procedures | — | — | ||
| Automated QA & reporting dashboards | — | — | ||
| Advanced analytics & insights | — | — | ||
| Proactive customer engagement support | — | — | ||
| Custom-tailored support architecture | — | — | — | |
| Fully managed workforce | — | — | — | |
| Strategic success manager | — | — | — | |
| Process automation & AI integration consulting | — | — | — | |
| Quarterly strategy review & optimization sessions | — | — | — | |
| Custom KPI framework & SLA governance | — | — | — |
Talk to our team — we'll help you compare plans, clarify details, and choose confidently.
From the first call to a live, trained team in 14 days.
A short discovery call about your channels, volumes and goals.
Pick the plan that matches your team size and coverage.
Agree on scope, SLAs and your launch date.
Your trained team goes live with your customers.